Terms and conditions

Terms and conditions of use: www.rhb.ch

Please read the following conditions carefully before proceeding. By accessing www.rhb.ch (hereinafter «the website»), you declare your agreement, without reservation, to the terms and conditions set out below.

General points
The data and services offered on the website of are provided exclusively for private use and for the purpose of information.
The Rhaetian Railway (hereinafter «Rhätische Bahn AG») reserves the right to limit the operating times of the website, and to block access temporarily, without advance notice, if there are technical grounds for doing so. All website content may be subject, in part or in whole and at any time, to amendment, addition or removal.
Rhätische Bahn AG also reserves the right to amend these terms and conditions of use at any time. Should any of the individual provisions of these terms and conditions of use be or become ineffective, this shall have no effect on the validity of the remaining provisions.
Each user shall be personally responsible for consulting these terms and conditions of use, in order to be aware of any amendments that might have been made.

Unless otherwise specified, all commercial and patent rights (with particular reference but not limited to copyright and brand-name rights) to all elements of this website are the exclusive property of Rhätische Bahn AG. All use or reproduction for non-private or commercial purposes, whether in whole or in part, of elements contained in the website shall require the advance written consent of Rhätische Bahn AG, which must then be identified as the copyright-holder.
The downloading or copying, in part or in whole, of elements from the website does not constitute any transfer whatsoever of rights to those elements or their associated software.

Limitation on liability
Rhätische Bahn AG makes all effort to ensure that the contents of this website are complete, up-to-date and free of errors. It cannot however accept any liability whatsoever for the accuracy, completeness or current nature of the information provided on the website (with particular reference but not limited to special offers, fares and price lists, or similar). The absence of inaccuracies, omissions and typographic errors can likewise not be guaranteed.
Rhätische Bahn AG can accept no liability whatsoever for loss or damage (including subsequent or secondary loss or damage) arising from access to elements on the website and/or the use of information contained in them. No liability will be accepted for failures of any kind (defects, outages, viruses, etc.) relating to Internet usage. The visit to the website and the use of the information and services contained therein take place at the user’s own risk and under his or her responsibility.

Data protection
Rhätische Bahn AG places great value on guaranteeing the protection of personal data. Our policy is normally to allow visitors and users of the website to decide how their personal information shall be used by Rhätische Bahn AG. When a visitor registers or makes a reservation, Rhätische Bahn AG requires the provision of certain personal information. Where services are supplied by third parties, Rhätische Bahn AG will pass on the information received to the service-provider concerned, for which purpose Rhätische Bahn AG is automatically authorised when the user provides his or her personal details. Personal data shall be treated as confidential in all other respects. All and any other processing by, or transfer of data to, third parties shall be in anonymous form only.

It should be noted in this respect, when visiting the website and/or reading the newsletter, that Rhätische Bahn AG is automatically provided with information that allows it to deduce the web-browsing behaviour of visitors and users. This is designed to allow Rhätische Bahn AG to optimise the information offered. This website uses Google Analytics, a web-analysis service provided by Google Inc. (hereinafter «Google»). Google Analytics uses «cookies» – small text files, which are saved to the user’s computer for the purpose of analysing visitors’ usage of the website. The information generated by these cookies is normally transferred to and stored on servers belonging to Google and located in the United States of America. If IP-anonymity is activated on this website, Google will nevertheless transfer the IP address, in previously-shortened form, within member-states of the European Union or treaty-signatories of the European Economic Area. Only in exceptional circumstances will a full IP address be transferred to a Google server located in the United States, and then shortened. Google will then employ this information, on the website operator’s behalf, to evaluate visitors’ usage of the website, to draw up reports on website-related activity, and to supply the website operator with further services relating to usage of the website and the Internet. The IP address supplied to Google Analytics via the web-browser will not be combined with any other data held by Google. The user’s web-browser software can be configured to block the saving of cookies. It should however be noted that certain functions of this website will then no longer be fully available. The user can also block the transfer of cookie-generated data (including IP addresses) to Google, and the processing of these data by Google, by clicking on the following link and downloading and installing the corresponding browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en.

The website uses the following Google Analytics functions for display advertising, i.e. for re-marketing, reports on impressions in the Google Display Network, integrating DoubleClick Campaign Manager and Google Analytics performance reports per demographic characteristics and interests. You can deactivate Google Analytics for display advertising and adjust the adverts in the Google Display Network by calling up the display settings.

The website uses re-marketing with Google Analytics for online advertising. Our adverts are posted on the websites of third-party service providers (including Google). Both we and third-party service providers (including Google) use first-party cookies (e.g. Google Analytics cookies) and third-party cookies (e.g. DoubleClick cookies) together in order to post, adjust and optimise adverts based on your previous visits to our website. To ensure users can be identified on several devices, Google collects further data such as a Google User ID, which is passed on to the Google Analytics Tracking Server. This data can only be collected if users are logged on to a Google service and have activated tracking on several devices. 
The website uses reports on impressions in the Google Display Network while integrating DoubleClick Campaign Manager. Both we and third-party service providers (including Google) use first-party cookies (e.g. Google Analytics cookies) and third-party cookies (e.g. DoubleClick cookies) together in order to prepare reports evaluating how our advert impressions, other uses of advertising services and interactions with these advert impressions and advertising services relate to visits to our website.
The website uses Google Analytics performance reports per demographic characteristics and interests. We use data obtained by Google through interest-based advertising and the visitor data of third-party service providers (e.g. age, sex and interests) in Google Analytics for trend analyses and marketing purposes.

The website uses tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. During a visit on our website a cryptic connection is made between your browser and the Facebook server. Facebook will get information, that your IP Adress is visiting our site. This information is anonymised with a hashing algorithmus. With this information Facebook can indirectly match your visit of our site with your user account. We will use this information for the display of our Facebook Ads and. Please note that we as operator of this Website have no knowings about the content of the transmitted data and their usage by Facebook. More information on this can be found on the data use policy of Facebook https://www.facebook.com/about/privacy/ . If you don't want your data to be captured for custom audience on our Website you can deactive it here

Links to other websites
Certain links on this website allow the user to access sites that are outside the control of Rhätische Bahn AG. Rhätische Bahn AG shall accept no liability whatsoever for the content, products and/or services offered by these external websites. The corresponding links are provided only for the user’s convenience and for the purposes of information. Users access the information provided via these links at their own risk and under their own responsibility.

Applicable law and place of jurisdiction

All and any disputes that might arise between visitors/users of the website and Rhätische Bahn AG with respect to the use of the website shall be subject to the exclusive jurisdiction of the courts of law of the registered place of business of Rhätische Bahn AG in Chur, Switzerland. The laws of Switzerland shall apply exclusively.

© Rhätische Bahn AG, April 2014