Langues

Les contenus ne sont pas tous disponibles dans la langue choisie. Désirez-vous découvrir le monde de la Rhätische Bahn dans son ensemble? anglais

Langues

Les contenus ne sont pas tous disponibles dans la langue choisie. Désirez-vous découvrir le monde de la Rhätische Bahn dans son ensemble? anglais

Passengers with a handicap

Barrier-free travel

The Rhaetian Railway does everything it can to make travelling by train as pleasant an experience as possible for people with impaired mobility. For example, by offering reduced fares and providing direct assistance.

Concessions

If you draw a pension from the Swiss Federal Disability Insurance, receive a helplessness allowance or have a subsidised guide dog for the blind, you can obtain a 1st or 2nd-class GA travelcard at a special concessionary rate. The competent disability office will provide you with the necessary confirmation. Wheelchair users who do not receive a disability pension can obtain a concessionary-rate GA travelcard on presentation of a doctor's certificate. And if you are unable to travel without assistance, your travel companion and/or guide dog is entitled to travel free of charge. All they require is an official accompanying person's card.

Assistance

In collaboration with the SBB, the Rhaetian Railway offers assistance to people with restricted mobility.  As a rule, mobility assistants are available at support stations to help with boarding or alighting from trains. If you have any questions or would like to request this service, please contact the SBB Call Center Handicap on 0800 007 102.

Travelling with disability - rail network RhB

Please note

Disabled persons require a valid ticket for travel, including on routes operated without a train guard. However, in such situations, unaccompanied persons who are unable to use the automatic ticket machines because of their disability will not be required to pay a supplement, but only the corresponding normal fare.

Information

WhoWhereWhat
SBB Call Center Handicap0800 007 102
mobil(at)sbb.ch
www.sbb.ch/handicap
  • Information for passengers with impaired mobility
  • Organized boarding and alighting assistance for disabled passengers
Railservice der RhB+41 81 288 65 65
Contact form
Ticket orders, reservations, general questions on train travel, requests