An employee advises passengers on the Bernina Express.

Home page
Service
In viaggio

Your service on the go

Well looked after – before, during and after your journey

Whether it’s a fine meal in the dining car, barrier-free travel or quick help with lost property – Rhaetian Railway thinks ahead. Our services ensure that you can focus on what really matters: the journey. Personal, uncomplicated and typically Graubünden.

Our services at a glance

We’ll take care of your well-being, your questions and everything else that’s important when you’re out and about.

: A train employee pours sparkling wine into a glass while two passengers sit relaxed in the background.

Dining on the move

Travel is a feast for the palate: freshly prepared, served with love and accompanied by superb views.

Discover dining on the move

A wheelchair user enters a Rhaetian Railway train via a ramp

Travelling with a disability

Barrier-free travel: our assistance services and barrier-free offers ensure more mobility without obstacles.

Discover the services

P+Rail

Convenient transfer instead of stuck in traffic: parking facilities at many railway stations – ideal for commuters, day-trippers and weekend visitors.

View P+Rail offers

A Rhaetian Railway employee advises a customer at the service desk and points to a site plan.

Lost Property Service

Find what you have lost: left something behind? Our Lost Property Service will provide you with straightforward assistance.

To the Lost Property Service

Two Rhaetian Railway employees in uniform stand in front of a train and look at a smartphone together.

FAQ – Frequently Asked Questions

Find the right answer quickly

You can find the answer to many issues yourself. In our FAQs, you will find answers to the most frequently asked questions about luggage, booking, mobility and more.

Search FAQs

Contact – We’re here for you

Do you have any questions about your booking, need assistance with luggage transport or would you like personal advice? Our Railservice team is there for you every day, including Sundays and public holidays.

To the contact form

Railservice

At your service every day

Chur

railservice@rhb.ch

+41 81 288 65 65

Monday – Friday	9 am – 5 pm
Saturdays, Sundays and public holidays	9 am – 5 pm

Other contacts

Are you looking for a specific contact at RhB? Whether it’s the Vereina car transporter or the right contact person in the RhB administration: our overview will quickly show you the right route.