Become part of the team!
Rhaetian Railway Inc. has been offering unique railway experiences across the Swiss canton of Graubünden since 1889. The Bernina Express and Glacier Express panoramic trains and the UNESCO World Heritage Rhaetian Railway in the Albula/Bernina Landscapes are internationally renowned brands. Rhaetian Railway ensures reliable transport chains throughout the canton with the regional and freight trains and the Vereina car transporter.
Around 1,800 employees work daily to ensure that passengers get unforgettable experiences in the unique mountain landscape and reach their destination safely. After training as a train guard, you will be responsible for helping our passengers get to their destination comfortably and safely.
Main tasks
You accompany our passenger trains and look after local and international customers during their journey.
You provide railway information and tourist information.
You check and sell tickets and provide other additional services on the train.
You represent RhB and provide our guests with unforgettable moments.
You secure revenue and provide security through proactive customer support and awareness of customer reactions.
Tasks in the safety area:
You are jointly responsible for the safety of your train. Before departure, check the number of axles, brakes and train weight and provide the train driver with the necessary information about the train journey.
You supervise the boarding and alighting of passengers and give the train driver permission to run the train.
In the event of operational disruptions, you clarify the necessary measures and inform passengers.
Training
A block course is held at the beginning of the training. After that, one day a week is set aside for the theoretical training. Experienced practical instructors provide thorough practical training. The training lasts one year and is divided into three stages.
Course and practical stage (commercial and operational) This stage is the training period with the practical instructor. During these first six months, trainee train guards are always accompanied by the assigned practical instructor or a trained employee of the train staff. After the course and practical stage, there is a preliminary examination.
Independence stage In this stage, trainees work 50% of the time independently in simple train service.
Final examination and end of training The training ends with a final examination.
Development opportunities
After completing the training, you have the opportunity to work in other areas of RhB in addition to your work as a train guard:
Instructor
Practical instructor
Theory instructor
Spot checker
Express train guard
Examination expert
Head of train guards
Requirements for career change
Confident, very well-groomed appearance as well as customer-oriented thinking and actions
Completed apprenticeship or equivalent training
Professional experience in customer service, tourism or public transport
Communicative personality with very good knowledge of German and at least one foreign language (English, Italian or French)
Willingness to work irregular shifts, weekend assignments, any overnight stays and replacements
Impeccable health status
Have we sparked your interest?
If you feel like travelling through Switzerland’s most beautiful landscapes every day, apply now to become a train guard! You can find all vacancies on our career portal.
Related links
Here you can find more links and documents for your work as a train guard
- Further information on training
- To the application
- To the overview for jobs and careers at RhB
- Stay up to date with our job posting subscription
- Progressive working conditions: Company's contract of employment