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The Rhaetian Railway is committed to safety, quality and sustainability. The management system is certified in accordance with ISO 9001:2015, health and safety protection in accordance with OHSAS 18001 and the environmental management system in accordance with ISO 14001. The Rhaetian Railway has been awarded the QIII Label, the highest stamp of quality of the Swiss Tourism Federation, for the services it provides.
The management system is ISO 9001:2015 certified. ISO 3834-2:2005 certification also covers technical compliance in terms of the fusion-welding of metallic materials.
OHSAS 18001:2007 certification reinforces safety awareness throughout the organisation, while strengthening the Rhaetian Railway’s management performance in terms of operational health and safety.
With the certification of the environmental management system in accordance with ISO 14001, the Rhaetian Railway is meeting its responsibility in terms of how it deals with natural resources and how it protects the environment.
Top-quality customer services
Great commitment is invested in the continuous improvement of services, procedures and facilities. The result of this is reflected in customer services, for example, where the Rhaetian Railway holds the QIII Label – the top seal of approval of the Swiss Tourism Federation.
The RhB holds, with its QIII Label, the top seal of approval of the Swiss Tourism Federation.