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Jennyfer Cirignotta - West and Central Europe
Tel +41 (0)81 288 65 34
Language support
Not all the information is available in the chosen language. To experience the Rhaetian railway in its entirety change to English.
Tour Operator
The link between Graubünden and the whole wide world
The ibex of Grisons leaping for joy as the Bernina Express passes by is not a sight to be missed. To ensure that tour operators are kept constantly informed, the Rhaetian Railway provides travel specialists with special professional support.
Tour operators are highly valued partners of the Rhaetian Railway. That is why we attach great importance to providing travel specialists with the very latest information about our offers, leaps of joy and other beautiful things in the canton of Grisons. With this in mind, the Rhaetian Railway has created a special information area reserved exclusively for travel agencies and tour operators.
Information Coronavirus
Information on railway operations
Starting from 6 November 2020 the Italian administrative region Lombardy implements extensive restrictions on public life due to the ongoing COVID pandemic. All restaurants and shops must be closed. Leaving the train station in Tirano upon arrival from Switzerland is not permitted anymore. Due to the current situation in Lombardy, an extensive relaxation of these restrictions is not expected until after Christmas. Therefore, the Bernina Express will only run between Chur and Campocologno (Swiss-Italian border station) starting from 6 November 2020. We recommend our customers to board the trains in Poschiavo or Le Prese.
The start of the season for Bernina Express trains 972 and 975 and the Bernina Express Bus will be postponed to 8 May 2021. In addition, the start of the season for Bernina Express trains 950/955 and 973/976 has also been postponed from 8 May to 4 June 2021. Journeys booked until then on the affected trains as well as on the Bernina Express Bus will be cancelled and refunded free of charge. Groups are getting informed of the cancellation of the trip by a separate email from the Rhaetian Railway’s Railservice.
Mandatory use of masks
Since 6 July 2020, all customers must wear a mask to protect their fellow passengers and themselves during their journey in trains, buses, trams, ships and cable cars. The only exceptions to the mask requirement are children up to the age of twelve years and persons who are not allowed to wear a mask for medical reasons.
Eating and drinking is still allowed on public transport - during this time the mask can be removed. In order to protect fellow travellers and themselves, customers are responsible for ensuring that they are equipped with masks when travelling by public transport.
Hygiene and safety
The protection of passengers and employees continues to be the top priority. The cleaning of the trains has been intensified. Several times a day, contact surfaces and surfaces such as handrails, buttons, tables, armrests and toilets are cleaned and disinfected. Cleaning is also carried out more frequently at the stations. Passengers also have the opportunity to wash their hands in the open WC facilities at the stations in accordance with the regulations. Disinfectant dispensers have been installed at staffed stations.In accordance with the FOPH guidelines, a hygiene mask must be worn for public transport from the age of 12. Passengers are responsible for having and wearing a protective mask. Passengers buy tickets online, in apps or from vending machines and pay contactlessly at ticket counters. The protection concept of public transport is based on the personal responsibility and solidarity of the travellers. If they adhere to the measures described above, they can travel safely on Swiss public transport.
Sales manuals
Pictures
Pictures
Rhaetian Railway makes image pictures and event photos freely available to media representatives for use in their reports.
Please note the rules regarding publication: All images must be tagged with "(c) Rhaetian Railway" and – if available – details of the photographer. In addition, the picture may not be used in connection with political topics or in a context that could damage the image of Rhaetian Railway.
You can download pictures via the following link:
Link Media Gallery
If you cannot find what you are looking for in the database, we will be happy to send you high-resolution pictures by e-mail. Please contact medien(at)rhb.ch, stating the intended use of the pictures you require.
Timetable Bernina Line
Timetable 2020:
Summer 2020 Timetable Bernina Line
Winter 2020 Timetable Bernina Line
2020年夏季時刻表 世界遺產伯爾尼納鐵道
The fast and comfortable online timetable can be found here.
Videos
You will find a range of videos on our Youtube Channel. Use the Share function to include any desired video as an iFrame anywhere required.
Available for direct download:
Video from Italy to Switzerland: Bernina and Glacier Express
Video Glacier Express Excellence Class
Brochure
Brochure overview
Everything at a glance: Our seasonal and annual brochures and advertising material are available here – to peruse or download.
The online edition of the Rhaetian Railway's "Contura" magazine is available online.
Brochures as PDF
| Bernina Express (DE/IT/EN/FR) | Glacier Express (DE/EN/FR/IT) |
| Bernina Express (EN/PL/CZ/DE) | Glacier Express (EN/CHIN/JP/KOR/THAI) |
| Bernina Express (EN/JP/KOR/THAI) | Glacier Express Le Restaurant Menu (DE/EN/FR) |
| Bernina Express (CHIN/EN) | Charter (DE) |
| Railway experiences & Excursions (DE/IT/EN) | Charter |
| Panorama-Map (DE/IT/EN) |
Order
I'm interested in your offers. Please send me the following documents:
Photo points
Logos
Logos
All Rhaetian Railway logos and trademarks are protected and/or registered. They may not be copied, amended or used in their original form without the consent of Rhaetian Railway. Please contact medien(at)rhb.ch, stating the intended use of the logos you require. As the manufacturer of model railway vehicles, model material or its lettering, you are able to conclude an agreement with Rhaetian Railway on the use of its protected logos: Licence agreement
The logos available for download may not be used either in connection with political topics or in a context that could damage the image of RhB. The only permissible alteration users may make to the logo is to change its size while maintaining the proportions.
General Terms and Conditions
We actually prefer to develop our partnerships and not have to draw up terms and conditions. But they are a necessary part of business. This is why we make a personal commitment to our relationship with you.
To find out just how much, call us on +41 (0)81 288 63 65 or send us an e-mail. And we are of course always pleased to meet you in person. To ensure that total transparency reigns nevertheless, click here to see our General Terms and Conditions.
How do I book?
Groups (minimum of 10 persons)
Railservice: reservation(at)rhb.ch
Book easily and directly with us:
For tickets, supplements and seat reservations you will receive and E-ticket.
Methods of payment:
- Credit card
- Payment at a station ticket office
- (E-)invoice (for selected partners after credit-checks)
Destination Management Company (DMC)
All common DMCs/Land Operator add the RhB products to their systems:
- Kuoni, Miki, G2, Globus etc.
- Switzerland Travel Centre (STC), the DMC of Switzerland Tourism and public transport of Switzerland, is an RhB specialist!
Booking form groups
Single travellers/FIT (up to 9 persons)
B2B Shop: https://reseller.rhb.ch
We offer selected partners access to our B2B shop. To apply for access please contact your market manager.
Railservice: railservice(at)rhb.ch
Book at B2C prices and conditions
Europe:
Travel agency with access to a UIC rail system (Rail Ticketing /Agent Client; DB, FS etc.)
Overseas: Rail Europe (Euronet/ERA)
The General Sales Agents (GSA) of Rail Europe can book all RhB products for you via the Euronet-System. The GSAs for your country can be found here.
Your market managers
Our sales representatives
Jacky Zhu - Shanghai | China
Tel +86 21 6358 8708
Vincent Pan - Shanghai | China
Tel +86 139 1756 4275
Jesslyn Wong - Kuala Lumpur | Malaysia
Tel +60 (03) 2148 8033
Fabian Sukrisman - Jakarta | Indonesia
Tel +62 (21) 39 83 74 33
Charlene Eng - Singapore | Singapore
Tel +65 9686 4984
Kunal Kothari - Mumbai | India
Tel +62 (21) 39 83 74 33