To promote this awareness within the company, a sustainability concept has been created defining central guidelines for all employees:

• We manage our business with an eye to sustainability and cost efficiency.
• We ensure we procure goods on a sustainable and responsible basis.
• We take the protection of the environment into consideration in everything we do.
• We are a responsible employer and promote our employees' sense of responsibility.
• We take responsibility for the smooth and secure running of our trains and our operations in general.
• We generate high customer satisfaction with our sustainable range of offers and forward-looking service orientation.