Approximately 1,600 people work full or part-time for the Rhaetian Railway. Many of them are in direct contact with customers. Others work behind the scenes to ensure that passengers and goods enjoy trouble-free journeys to their respective destinations.

As part of an effort to ensure that trainees and apprentices get the best-possible start to their careers, the entire apprenticeship system was outsourced in 2007 to login, an association that supplies training services. Trainees continue to accumulate professional experience with the RhB.