All supplier's invoices issued by the Rhaetian Railway are captured and processed electronically in-house. This procedure reduces not only the turn-around times, but also increases transparency, and simplifies our release and bookkeeping processes. The following formal requirements are to be followed during the invoicing process to ensure smooth operational sequences and efficient processing of your invoices.

Please, send all invoices exclusively to our invoicing address:

Rhätische Bahn AG
Kreditoren
Bahnhofstrasse 25
7001 Chur

Since the environment is close to our heart, we would appreciate, if you could send invoices as PDF's to kreditoren(at)rhb.ch.
 
Additionally, invoice references are mandatory requirements for each invoice:

• Order number
  If you have received a written order of the Rhätische Bahn AG, the order number has to be indicated as printed on the order.
  Example: BE/123456/F-RW

• Reference person
  If you haven't received a written order of the Rhätische Bahn AG, the e-mail address of your RhB contact person has to be stated under any circumstances.
  Example: name.surname@rhb.ch 

Invoices, which do not meet these formal requirements, will be returned with the request for correction - thank you for your understanding. With consideration of the present prerequisites, returns can be reduced to a minimum. Please, only attach documents, which really belong to the invoice. Warranty certificates, coupons, contracts, as well as offers and order confirmations should be sent separately and directly for the attention of the responsible department.

Should you have any questions, you can reach us via kreditoren(at)rhb.ch, or +41 81 288 65 53. Thank you for your support!

Documents
General terms and conditions of business and their application to the acquisition of goods (German)